Purpose

 

To protect client data and comply with privacy laws (e.g., GDPR in the UK/EU, HIPAA-adjacent in the US).

 

Policy

 

• All personal information (e.g., deceased’s details, client contacts) is collected solely for repatriation purposes and stored securely.

 

• You directly provide DAR Funeral Repatriation with most of the data we collect. We collect data and process data when you: Send us a message via any of our secure web contact forms and you use or view our website via your browser’s cookies.

 

• DAR Funeral repatriation collects your data so that we can: Reply to any enquiries you send to us via our secure web contact forms; and email you with special events or other products and services we think you might like.

 

• Data will not be shared with third parties except as required for service delivery (e.g., airlines, embassies) and only with client consent.

 

• DAR Funeral Repatriation stores the data we collect via our secure web contact forms on our secure remote email servers. We will keep the data you send to us for a period of five years, or a period that matches the term of your guarantee/warranty if longer than five years. Once this time period has expired, we will delete your data by removing all records of these emails from our email servers.

 

• Clients may request access to their data at any time via written request.

 

Marketing 

 

DAR Funeral Repatriation may wish to send you information about products and services of ours that we think you might like.

If you have agreed to receive marketing, you may always opt-out at a later date.

 

You have the right at any time to stop DAR Funeral Repatriation from contacting you for marketing purposes.

 

 

How to contact us

​

If you have any questions about DAR Funeral Repatriation’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us via email or telephone.

 

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that DAR Funeral Repatriation has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office at https://ico.org.uk/.

​

 

Confidentiality Notice

This document is proprietary to DAR Repatriation Services and intended for internal use and client reference only. Unauthorized distribution or reproduction is prohibited.